Chapter 3

How doe we know what the public believes? 

What you need to learn


What are the different types of public opinion polls, how do we know what is reliable? 

Types of Polls:

opinion

benchmark

tracking

entrance/exit

Polling Methods/Techniques

mass survey

focus group

Need to Know:

representative sample

random

sampling error

neutral wording/bias wording error

bandwagon effect

social desirability bias

non-response bias

unreliable polling influencing public opinion 

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